Product Warranty

WATCH WARRANTY

Is the watch comes with warranty?

WATCHES X LAB hold the rights for watches selling under arms and has a limited warranty that covers manufacturer's defects for two years after the original purchase date from an authorized dealer. Basically, if the watch parts or mechanics don't work properly, and it's our fault, we will repair or replace your product for free. However, this does not cover any abuse you might put your watch through on your own. The warranty does not cover water damage, normal wear and tear, batteries, accidental glass damage, scratches, strap damage, or theft. Proof of purchase is required for all warranty claims and service requests, so please keep your receipt. If you've purchased from our site, the order number will suffice; otherwise if you purchased via another authorized seller or retail location, you will need to contact them directly as they handle their own warranty claims, returns and exchanges. 

 

How do I replace my battery?

All of our watch batteries can be found at any electronic store, as well as most watch repair or jewellery shops. Any watch repair shop or Jeweller should be able to assist you with the battery replacement. We don't suggest replacing the battery by own self, as it requires some special tools and you could damage the watch.

 

BRACELET WARRANTY

Is there a warranty?

We don’t warrant the bracelets or accessories. We must be notified if the product arrives damaged upon delivery. Bracelets must be used and maintained appropriately. 

Crafting Timeless Elegance for the Empowered Woman

In a world where time never stands still, we emerge as a beacon of empowerment, crafting exquisite timepieces and jewelry designed to inspire confidence and happiness in every woman.

WatchesxLab was born from a simple yet profound vision: to create accessories that do more than just adorn; they empower. Our founder, driven by her love for horology and a deep appreciation for fine jewelry, set out to establish a company that resonates with the modern woman—strong, independent, and unapologetically herself.

We are committed to more than just creating beautiful accessories. We are dedicated to fostering a community of empowered women who uplift and inspire one another. Our company stands as a testament to the power of elegance and confidence, proving that when a woman feels her best, she can achieve anything.

Our Core Values

  • Celebrating Individuality

    We celebrate the uniqueness of every woman. Our designs are diverse, catering to a wide range of styles and tastes. From the minimalist elegance of our classic watches to the bold brilliance of our statement jewelry, WatchesxLab offers something for every woman, encouraging her to express her individuality with confidence.

  • Guaranteed Craftsmanship

    At WatchesxLab, we believe that true beauty lies in the details. Each of our timepieces and jewelry pieces is a testament to meticulous craftsmanship and innovative design. We source the finest materials, from gleaming metals to radiant gemstones, ensuring that every piece not only looks exquisite but also stands the test of time.

  • Empowering Confidence

    Our collections are curated with the aim of making every woman feel confident and empowered. Whether it's the sophistication of our wristwatches or the elegance of our jewelry, each piece is crafted to be a reminder of the wearer's inner strength and grace. We understand that when a woman feels confident in her appearance, it radiates into every aspect of her life.
A lady wearing pink showing love hand gesture with watches from Jikan as background

Supporting Women with #JIKANPINK Campaign

We have donated 10% of our profit from JIKAN Hana Collection to BCWA Malaysia during the Breast Cancer Awareness month in 2021. Because at WatchesxLab, we believe that time and style are not just accessories—they are your allies in conquering the world.

Know More About JIKAN